RENTAL QUESTIONS
The details worth knowing.
Clear answers before you commit to equipment, dates, and delivery arrangements.
Questions for this setup
What is the minimum rental?
At least five devices of each selected model and at least three rental days. You may leave a model unselected. The minimum is not five mixed devices in total.
Can I rent for seven or thirty days?
Yes, the estimator can calculate those periods at the daily rates. Both selected dates count, and no long-term discount is assumed. Availability must be confirmed.
Is this a live availability calendar?
No. The date planner calculates cost; it does not know which units are reserved. Inventory and handoff windows are confirmed in writing.
What accessories are included?
The iMac listing includes Magic Keyboard and Magic Mouse. Confirm MacBook/iPad charging accessories, cases, stands, software and other items in the written quote.
Can I rent one device for personal use?
Not under the current minimum. Pivot Tech’s listed offering starts at five devices of a selected model.
Does the iPad include cellular service?
No. The listed iPad Pro is Wi-Fi only. Arrange internet access and check offline app behavior.
Are setup and on-site support included?
Do not assume they are. Confirm any installation, configuration, staffing or support scope in the accepted order.
How do cancellations work?
Rental-charge refunds are 90% at least 10 days before rental start, 50% from 3 to fewer than 10 days, and 10% under 3 days. A 100% rental-charge refund within 48 hours of confirmation also requires at least 10 days’ notice. Separate deposit, transport and processing-cost rules apply.
How do I extend a rental?
Request an extension before the agreed return time. It needs written approval and depends on availability.
What should I do with data before return?
Keep a separate backup, verify exported files, sign out of accounts, and remove activation locks or organizational enrollment. Do not leave sensitive data on returned equipment.